248.259.6583
CAREERS
Start your career in Real Estate by joining The Better Co. and working with Better With Bethany.
WHO ARE WE LOOKING FOR?
Director of Operations
The Director of Operations is deeply committed to supporting the growth of The Better Co. in achieving greater and greater levels of success, as well as growing his/her own skills and developing into a supportive leader within the organization. As the success of the business grows, this individual will have the ability to grow with the company creating long-term advancement opportunities. It is very important that this individual has a positive growth mindset and understand the power of intentional living to see the abundance that is all around us, as this is an important concept within The Better Co. This highly motivated individual will see opportunity instead of obstacles when facing the daily challenges of running The Better Co.
Job Description:
The Director of Operations is the key to The Better Co’s success and ability to grow! Be a part of this great opportunity to love your job, have daily autonomy, schedule flexibility and room for growth personally, professionally, and financially. The ideal candidate will fit the following:
-
Be highly driven and good at solving diverse problems as they arise.
-
Be comfortable with learning and mastering database, lead generation, and CRM systems as well as consistently seeking new, innovative, and efficient business processes that save time and money.
-
Be a key leader in the Expansion team
-
Be expected to increase Better Co's ability to process transactions that lead to company growth!
The Director of Operations will have some interactions with clients and will need good people skills. The expected schedule will be AM in the office and working remotely in the afternoons. Some weekends and evenings may be needed but will also allow tons of flexibility to work around your family and life.
Responsibilities
-
Adjust to the needs of the real estate office and execute other assistant duties when necessary
-
Manage the client database to keep information orderly and confidential
-
Answer phone calls, emails, and other requests and notify broker of necessary details
-
Build, implement, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
-
Build, implement, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
-
Customer/Vendor relations
-
Oversight of contracts through closing use command for processes
Qualifications
-
Real estate experience preferred but not required
-
Can work on deadline and handle private client information
-
Familiar with Microsoft Word, Excel, and Multiple Listing Service
-
Strong interpersonal skills and time management skills
Compensation
35,000 - 40,000 per year + bonuses
About The Better Co.
The mission of the Better Co. is to build a dream work environment and client experience that employees and clientele will loyally return and refer us to their friends and family. A team that will provide you as an employee with fulfillment, self-development, joy, purpose, and financial freedom. We believe in building a career and ultimately a life that aligns with our core values, being authentic, building a life worth living, gaining financial wealth and freedom, attracting clientele, and growing yourself to ultimately grow your business.
These are the standards a well-above average performer will maintain or exceed:
Builds, implements and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management and marketing.
Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking and expansion systems.
Oversees all contracts through closing.
Creates and maintains an operations manual that documents all systems and standards.
Coordinates the purchase, installation and maintenance of all office equipment.
Is responsible for hiring, training, consulting and holding accountable all additional administrative department members.
Help develop community Facebook pages and client/community events.
Essential duties and responsibilities:
System development, implementation, documentation and management
Information management
Oversight of contracts through closing and use Command for processes
Customer/vendor relations
Leading administrative department members (as appropriate to organizational structure)
Full knowledge of how to use Command and to leverage with marketing and transactions
​​
Communications/Interactions
Expansion Network Owner - daily
Network Referral Agents - daily
Administrative Department (as appropriate to organizational structure) - daily
Buyers/Sellers/Vendors - as appropriate
Create content and posts for Facebook / IG pages
​​
Compensation​
Full Time - 35,000-40,000 + bonus on Company (Better with Bethany) dollar and also bonus on referrals to Better Co.
WHAT WILL YOU DO?
QUALITIES WE DESIRE
High Impact Traits
-
Rapid Problem Solving: The target for this trait is high. People in this range can solve many problems in rapid succession using a quick, intuitive approach. They usually like to have many new issues to deal with every day. They can typically handle smaller issues quickly and move on to the next one without pausing.
-
Responsiveness: The target for this trait is high. People in this range are naturally fast moving and responsive, and they dislike waiting. They can be restless and impatient, particularly with activities that are repetitive. They prefer to work rapidly and to have a variety of responsibilities in a changing environment.
​​
Medium Impact Traits
-
Logical Problem Solving: The target for this trait is medium-high. People in this range have a good ability to solve complex problems logically. They are able to pull difficult issues apart to deal with the components one-by-one. They like being able to think through a problem or solution in order to present it carefully and logically to others.
-
Vocabulary: The target for this trait is high. People in this range learn easily and quickly from their environments. They pick up new information readily and learn rapidly when circumstances change. They typically make use of a wide range of acquired experience and knowledge in making decisions, deciding on a course of action or adjusting to a changed environment as needed.
-
Intensity: The target for this trait is high. People in this range will deal directly and energetically with obstacles at work. They feel a strong emotional drive to push to overcome difficulties and develop solutions when problems arise.
-
Structure: The target for this trait is medium-high. People in this range naturally focus on maintaining a structured environment and processing work in an organized manner. They are receptive to rules and regulations and to specific criteria for measuring success. While they prefer to avoid routine work and delays, they see the importance of carefully attending to crucial details.
-
Spatial Visualization: The target for this trait is high. People in this range are able to think about and visualize complex systems. They are able to deal with problems in which there are multiple variables that are constantly changing. They can mentally manipulate variables in complex models to understand what will happen when something changes.
​
Low Impact Traits
-
Adaptability: The target for this trait is low-medium. People in this range will respect and respond to other people's legitimate expectations while maintaining their own emotional independence. They will not usually compromise just to avoid conflict.
-
Assertiveness: The target for this trait is low-medium. People in this range are naturally conservative in their actions. They prefer to think things through and to gauge potential outcomes before taking action. They are not typically demanding nor do they have the need to dominate other people or situations.
-
Optimism: The target for this trait is low-medium. Although people in this range can be generally friendly, they tend to maintain a healthy skepticism about people and situations and anticipate things that might possibly go wrong.
-
Sociability: The garget for this trait is medium. People in this range are friendly and self-assured in their dealings with others. They tend to be well-liked because of their easygoing style and comfortable demeanor. They strive to cultivate trust and goodwill through effective communication and reasonable compromise.
